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Serving parts of North West London and the Home Counties

Balance Enquiry and Web Payments

This facility allows you to view your current balance as well as providing a facility to make secure on-line payments to your water services account. All major credit and debit cards are accepted, except for American Express.

Payments made to your account may take up to 24 hours to appear on your online balance.
If you need any assistance with the balance enquiry or web payments facility, please contact us on 0345 357 2401

This facility is operated by a third party supplier, Eckoh UK Ltd, on behalf of Affinity Water, who will handle your payment in accordance with Affinity Water instructions. However Affinity Water is not responsible for this external site.

Eckoh is certified as a level 1 PCI DSS service provider.
Visit www.eckoh.com to find out more about Eckoh UK Ltd.

This site secures your personal information using Comodo SSL certification which encrypts all information including credit and debit card details and your postcode.

Please note: if your billing address is outside of the UK, this system will not be able to accept your payment. Please call us on 0044 345 357 2402 or use our Santander Bill Pay Option