View your balance or pay a bill

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This facility lets you to view your current balance and make secure on-line payments. All major credit and debit cards are accepted, except for American Express. Payments may take up to 24 hours to appear on the online balance and your account. If you need any assistance, please contact us

This facility is operated by a third party supplier, Eckoh UK Ltd, on behalf of Affinity Water, who will handle your payment in accordance with Affinity Water instructions. However Affinity Water is not responsible for this external site.Eckoh is certified as a level 1 PCI DSS service provider.Visit to find out more about Eckoh UK Ltd.

This site secures your personal information using Comodo SSL certification which encrypts all information including credit and debit card details and your postcode.